試験

問題 18 / 65

In the automatic routing of customer support, high-urgency inquiries have often been classified into a different category and are being overlooked. What is the most likely cause?

There are extremely few samples of emergency inquiries in the training data.
The model is trained to always prioritize urgent matters.
The model's variance is too small, so it lacks flexibility.
The inference results are changing due to server latency.
They are overconfident because they assume all the labels in the training data are correct.

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